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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kenyatta Mitchell

July 11, 2025

5  out of  5
rating by Kenyatta Mitchell
"5 Stars – Outstanding Service from Arnold at State Farm! I can’t say enough good things about Arnold at State Farm. From the very first interaction, he was professional, knowledgeable, and genuinely committed to helping me find the right coverage for my needs. He took the time to explain every option in detail and made sure I felt confident and comfortable with my decisions. What really stood out was Arnold’s responsiveness and attention to detail. Whether I had a quick question or needed help making changes to my policy, he was always available and quick to assist. It’s clear he cares about his clients and goes above and beyond to provide excellent service. If you’re looking for a trustworthy, helpful insurance agent who truly has your best interests in mind, I highly recommend Arnold at State Farm. He made the entire insurance process smooth and stress-free. Truly a five-star experience!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Stunner_ Rydrz

July 1, 2025

5  out of  5
rating by Stunner_ Rydrz
"I’m glad that I chose to stay State Farm, they have helped me with every step from starting to bundling my insurance. They have agent named Arnold Durham he was very helpful throughout the entire process and I couldn’t be more grateful."
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Jordan Hunt

July 1, 2025

5  out of  5
rating by Jordan Hunt
"⭐️⭐️⭐️⭐️⭐️ Cassy was incredibly communicative, quick to reply, and always friendly. Super helpful throughout the entire process—made everything smooth and easy. Highly recommend!"
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Natalie Cain

June 30, 2025

5  out of  5
rating by Natalie Cain
"If u are looking for insurance first time or looking to switch Cassy O'Brien is ur person very sweet professional knowledgeable and eager to find what fits ur needs"
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Penelope Isherwood

June 23, 2025

5  out of  5
rating by Penelope Isherwood
"I have never actually been to Ramon's office, however, I have spoken on the phone with several agents and secretaries over the last 5+ years...Today , it's two thumbs up and a promise to practice Safe Driving to the best of my ability in honor of both Requita and Arnold...Thank you for both your help and attempted help...and a successful day for me....God Be With Us All..."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kendall Wright

June 1, 2025

4  out of  5
rating by Kendall Wright
"Arnold was great! He explained everything so well, and he made sure I understood what I was signing."
We responded:
"Your feedback is valued, and we appreciate the 4 stars! We’re so glad you had a good experience with us. Thank you for choosing State Farm for your insurance needs."
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Alec Durham

May 31, 2025

5  out of  5
rating by Alec Durham
"Arnold Durham is a fantastic State Farm agent under Ramon Glenn’s team. He’s knowledgeable, responsive, and always goes the extra mile to ensure I understand my options. I appreciate his professionalism and genuine care in helping me find the right coverage. Highly recommend!"
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ahmani Carroll

May 31, 2025

5  out of  5
rating by ahmani Carroll
"I had such a great experience working with Arnold Durham! He has great character, knowledgeable, responsive, and genuinely cared about helping me find what works best for me. He took the time to explain everything clearly and made the entire process smooth and stress-free! I highly recommend him as an agent!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jaylan Dixon

May 19, 2025

5  out of  5
rating by Jaylan Dixon
"I’ve had a great experience with this company cassy helped me work this all out so thankful to be apart of y’all’s teams thanks for the help real 5 start team"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Shawn Smith

May 19, 2025

5  out of  5
rating by Shawn Smith
"Called for a quote and spoke with cassy great customer service"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Alexis Panmee

May 19, 2025

5  out of  5
rating by Alexis Panmee
"I called to get a quote and spoke to Cassy O'Brien the customer service was phenomenal she’s so helpful and answered any questions I had! 5 STARS!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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William Calloway

May 19, 2025

5  out of  5
rating by William Calloway
"Cassy is the best"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ashley Hughes

April 9, 2025

5  out of  5
rating by Ashley Hughes
"Ramon Glenn has been the best insurance agent ever! We have been with him for at least 14 years and he has never let us down. His responses are always quick but thorough regardless of the method of communication. He is humble at heart yet professional and knowledgeable on your insurance needs. I highly recommend no one else but Ramon Glenn!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Quandra Jackson

April 9, 2025

5  out of  5
rating by Quandra Jackson
"Ramon Glenn is very customer service oriented and very thorough explaining your policies..Great experience, left accomplished!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kierra Myers-Durham

April 1, 2025

5  out of  5
rating by Kierra Myers-Durham
"Excellent service and very attentive"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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aaron kittler

March 31, 2025

4  out of  5
rating by aaron kittler
"They’re always providing helpful updates and reminders for the wellbeing of my care and my account"
We responded:
"Your feedback is valued, and we appreciate the 4 stars! We’re so glad you had a good experience with us. Thank you for choosing State Farm for your insurance needs."
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COVEY CRENSHAW

March 31, 2025

5  out of  5
rating by COVEY CRENSHAW
"STATEFARM is a great company that cares for their customers.They provide great customer service and ensure all of your items are protected. Especially, Mr. Arnold Durham, who’s been our agent for years, has been done a wonderful job at making sure our needs are fulfilled at the best of his ability."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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JoshTheNoob

March 2, 2025

5  out of  5
rating by JoshTheNoob
"ASK FOR CASSY she gets all of my policy correct and in order and gets me the best rate."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Angie Davis

March 1, 2025

5  out of  5
rating by Angie Davis
"Great service! Cassy O’Brien was super helpful and friendly!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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deion watts

March 1, 2025

5  out of  5
rating by deion watts
"Arnold is the best"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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DeAnte Cunningham

February 28, 2025

5  out of  5
rating by DeAnte Cunningham
"Ramon Glenn has an amazing team of agents. One who stood out was an agent named Arnold Durham. He made the whole process of establishing life and car insurance easy as well as saving me money. He was friendly guy that made me fell welcomed to a family and help me manage my information. Employees like him are what makes me stay with State Farm."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Terrance Cunningham

February 28, 2025

5  out of  5
rating by Terrance Cunningham
"The guys at Ramon Glenn State Farm are excellent. I contacted their agent Arnold Durham a little over 2 years ago and he not only quoted me an excellent rate he also took the time to explain all their policies that were applicable to me in great and timely fashion. I highly recommend you give them a call asap."
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Steven Holland

February 28, 2025

5  out of  5
rating by Steven Holland
"Ramon and Cassie are responsive, knowledgeable, friendly, and professional. Dealing with insurance kind of sucks, especially corporate, but Ramon and his crew make it much less sucky. Very appreciative for them."
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Garrett Romine

February 11, 2025

5  out of  5
rating by Garrett Romine
"Ramon was great to work with! Highly recommend."
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Kelly Poole

January 30, 2025

5  out of  5
rating by Kelly Poole
"I have worked with Cassy and Ramon on my insurance for the last two years. I can't say enough about the phenomenal service that I have received. Cassy has helped me with business and personal policies as well as life insurance. She is readily available every time I have questions or concerns. She has even taken my calls on the weekend. I give Cassy and Ramon 10/10 for customer service!"